New to the Opera? Here are some insider tips.
What are the Ticket Office hours?
US|UO Normal Box Office Hours
Monday – Friday, 12:00 PM – 6:00 PM
CLOSED Saturday and Sunday
US|UO Weekday Performance Schedule
Monday – Friday, 12:00 PM – Showtime*
Friday FINISHING TOUCHES Dress Rehearsals – Open at 9:00 AM
US|UO Weekend Performance Schedule
Saturday: 2:00 PM – Showtime*
Sunday Messiah Sing-In: 2:00 PM – Showtime*
Sunday Opera matinee: 12:00 PM – 3:00 PM
(Patron Services agents will NOT be available to assist you by phone during Opera Sunday productions. In-person assistance will be available at the performing venue during these hours.)
*The USUO box office will remain open for approximately 30 minutes after the start of a performance. The USUO Box Office will be closed on weekends (Sat/Sun) without a scheduled performance. For hours of operation during Holidays and Special Events, please call 801-533-6683 for more information.
Are any ticket discounts available?
Yes – there are a few options if you’re looking for discount tickets. If you purchase a season ticket package to Utah Opera, you’ll save up to 25% off standard ticket prices. Groups of 10 or more can save on tickets to the opera when they purchase through Utah Opera’s Group Sales office. You can also get steeply discounted tickets if you’re a student. Select performances during the Utah Opera season are designated as Family Nights, and offer special discounted pricing.
Where do I pick up my tickets?
We recommend picking up tickets prior to the day of the performance to avoid lines, but will call is available at the Janet Quinney Lawson Capitol Theatre ticket office. If you purchased your tickets directly through Utah Opera (rather than ArtTix), your tickets will be at Patron Services in Abravanel Hall until the night of your performance. Will Call is located in the lobby of the Janet Quinney Lawson Capitol Theatre.
Who are authorized ticket sellers?
UTAH SYMPHONY | UTAH OPERA and ARTTIX are the only authorized ticket sellers for UTAH SYMPHONY | UTAH OPERA performances at Abravanel Hall and Capitol Theatre. They are also the only authorized ticket sellers for DEER VALLEY® MUSIC FESTIVAL performances at Deer Valley Resort’s Snow Park Amphitheater and St. Mary’s Church in Park City. More details can be found here.
What are the conditions of sale?
- Tickets reported as lost, stolen, or exchanged may not be honored.
- No children under 5 allowed, except specified performances.
- Please turn off all cell phones, pagers, and audible alerts. Photography and recording of any kind are strictly prohibited during performances.
- Tickets may be exchanged up to 24 hours prior to the performance for $5 per ticket (free for season ticket holders) plus any price difference.
- If a performance is canceled, you will be given the options of exchanging the value of your tickets to an upcoming Utah Symphony | Utah Opera performance or receiving a gift certificate for the value of your ticket purchase.
- Tickets to all performances are available at a first come, first serve basis.
- Programs, artists, and dates are subject to change. NO REFUNDS.
Where is the best place to sit in the Janet Quinney Lawson Capitol Theatre?
Where to sit really depends on a few things. The sightlines are best in the center of the theatre – either towards the front of the orchestra level or in the mezzanine. A lot of opera lovers enjoy sitting upstairs in the mezzanine because it’s easy to read the supertitles without missing any of the action on the stage and the sound balance is excellent. For many performances you can get opera tickets for as little as $29 and because the Janet Quinney Lawson Capitol Theatre really isn’t that large, you’ll still have decent seats. Leg room in the Janet Quinney Lawson Capitol Theatre is a luxury, so if you’re tall, choose an aisle seat. If you want an extra special experience, call the ticket office and ask for Box Seats – the seats where people sit to be seen. They’re not available online because they’re partially obstructed, but it’s guaranteed that you’ll feel super special sitting up front next to the stage.
PARKING & TRAVEL INFORMATION
Where should I park in downtown Salt Lake?
Recommended parking places for the Janet Quinney Lawson Capitol Theatre are available on Utah Opera’s parking page. Janet Quinney Lawson Capitol Theatre is also accessible via public transportation.
WHAT TO EXPECT
What should I do to prepare for the Opera?
To enjoy Opera, you’ll want to do a little homework. Utah Opera posts a lot of content about each opera production on our website, blog, and Facebook page. We even have videos and interviews available online on YouTube. Before attending the opera, it helps to read through the synopsis so that you can follow the action on the stage (but feel free not to read to the end if you want to be surprised at the ending!).
What should I wear?
If there is any time when you can get dressed up in your finest, it’s at the opera. When you attend you’ll see people in ball gowns, tuxedos, and all variations of their Sunday best. Don’t feel like you have to dress up to fit in though – wear what feels comfortable to you. You will also see people wearing office and casual attire.
What time should I arrive?
If you don’t want to miss our popular Opera Prelude introductory lecture, be at the Janet Quinney Lawson Capitol Theatre one hour before curtain. Otherwise, we recommend arriving at the theatre at least 30 minutes before the performance begins to give yourself plenty of time to pick up tickets, check out the theatre, and find your seats. Traffic downtown can be congested on the weekend, so be sure to give yourself enough time for traffic and parking. If you arrive late, you’ll be seated at an appropriate interval in the performances so as not to disturb other patrons.
What should I expect at a Red Carpet Showing of an opera?
On special occasions, the opera will be proceeded by a red carpet and photo-op. It’s an opportunity for you to get your picture taken by a professional photographer in your best evening wear, at a classy event. Generally the red carpet will be located outside of Janet Quinney Lawson Capitol Theatre as you approach the entrance. Utah Opera staff will be there to assist you. After having your photo taken, they will be posted to the Utah Opera Facebook page where you can tag yourself in the photos and share with your friends.
What should I expect during the Opera?
You know it’s time to begin when the lights dim and the audience starts applauding – for apparently no one (it’s for the conductor who is walking into the orchestra pit to lead the Utah Symphony). The overture will begin, the curtain will rise, and you’ll be transported to another time and place as the artists, costumes, and scenery bring the music to life. Hear something you love? Feel free to applaud. And the opera is your chance to yell “Bravo!” if you’re particularly moved. Typically an opera will have one or two intermissions, so you’ll have a chance to stretch your legs or thumb through the synopsis and articles included in your playbill.
Will I understand what they’re singing?
Yes! All Utah Opera performances – even the ones that are in English – have English supertitles projected for the audience. That way, you’ll be able to follow along with all the action even if you don’t understand the foreign language.
Should I bring my child(ren) to the opera?
Kids 5 and older are welcome to attend any Utah Opera performance!
BUT, before you decide if this opera is right for your child, here are some things to consider:
Some operas contain mature, adult themes. We recommend you read through the synopsis on our website, and make sure the performance is appropriate for your child’s age or maturity level. If you still feel unsure, please contact our Patron Services team with any questions.
Operas can be pretty long. Parents know their children better than anyone, and you’ll have a good idea if your child is able to sit quietly through a program that lasts longer than an hour. Check up on the length of the opera and use your best judgement to evaluate that. Please help us teach our children to be respectful audience members.
Many operas are sung in a language other than English, so your child would greatly benefit by being able to read the English translation in the captions projected above the stage.
Opera is always more exciting when you know everything about it! Take some time to look up articles and videos about the production with your kids before you go. You can also find great resources in our online learning section including this list of things to know when you go to your first opera. Get familiar with the music and download a playlist and play it while you’re taking your kids to school in the morning.
Please also note: No babes in arms allowed in the theater.
What should I do after the opera?
Head to the Capitol Room, near the concessions in the Janet Quinney Lawson Capitol Theatre to take part in an informal Q&A session with Christopher McBeth, Utah Opera’s Artistic Director. You’ll gain insights into the performance, meet some of the cast, and experience a great way to pass the time while the parking garages clear. When you’re leaving the performance, you might catch a few of the artists hanging out in the lobby. Finally, there are a few downtown restaurants that stay open late so stop by one of them for a drink or bite to eat.
Janet Quinney Lawson Capitol Theatre Overview
The Janet Quinney Lawson Capitol Theatre, located in the heart of downtown Salt Lake City, was originally designed by the illustrious architect Gustave Albert Lansburgh. Opening in 1913, the building began as the Orpheum Theatre, a vaudeville house, and featured some of the “highest standard acts and greatest stars of the stage.” Learn more about this architectural gem here.